FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What’s your price?

Our price is depending on the material, size, quantity and some other market factors. We will send you our quotation sheet after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all orders to have a minimum order quantity. More detail please contact with us.

What is the average lead time?

The lead time is about 10-20 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. For printed products, it will take more 5-7days to make the cylinders for printing.  If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs.

What kinds of payment methods do you accept?

You can make the payment to our company bank account by TT. All the cylinder cost and 30% deposit in advance, 70% balance before dispatch the goods.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use cold storage shipment for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the quickest but also most expensive way. By sea freight is the best solution for large quantity. Exactly freight rates we can only check for you after you provide the details of amount, weight and way for delivery. Please contact us for further information.